JZVapes Shipping Insurance

Earn 8 Reward Points

JZVapes shipping insurance will provide coverage on all disposable devices from your purchase that are deemed damaged, whether due to leakage or product damage.
If your claim is successfully processed, JZVapes will provide you with a coupon code that will remove the cost of the damaged item on your next order.

1799925 in stock

Purchase this Product and Earn 8 Reward Points (8)


Detailed policies are listed here:

IMPORTANT NOTE: The JZVapes Shipping Insurance no longer covers JUUL products, and is only available for the protection of disposable products.

Input wrong address

  • If you have entered the wrong address at the time of order, JZVapes Shipping Insurance, nor our regular shipping policy is responsible for covering your package.

Didn’t want JZVapes Shipping Insurance

  • If your order has been paid for and put under “processing” (결제 확인 완료 on your text messages), JZVapes can refund the shipping insurance.
  • If the item has shipped, JZVapes is already protecting the package and cannot refund you on the insurance.

Broken items

  • If you have received a broken item and were instructed to dispose of it (i.e. broken disposable), the customer needs to dispose of the product properly in accordance with city guidelines.
  • Unless we instruct you to, you do not need to ship the broken product back to us.

Damaged items

  • A damaged item is considered to be a broken product that is unusable, due to battery issues, leakages, bent (if not bendable), crushed, etc.
  • JZVapes product insurance does not cover cosmetic damage (scratches, dents, etc.), packaging errors, or other damages that do not affect the function of the product.
  • JZVapes product insurance also will not cover claims for products that are deemed unsatisfactory by the customer for no clear reason.
  • JZVapes requires further evidence of the customer’s damaged item (i.e. photo or video proof of the damage.).

Out of stock

  • We do not know when the item you ordered will be back in stock if your damaged product is out of stock.
  • If the item you are filing a claim for is out of stock, we will reimburse you in JZPoints. You can always use the JZPoints to order the item when it’s back in stock.